One example of how to give excellent customer service

mister jones — Thu, 20 Mar 2008 05:35:22 +0000

Here’s a quick little movie about how someone found a way to help their customer’s feel special - so much so that they’d stand in long lines just to be serviced by this associate! http://www.stservicemovie.com/

Dare to give excellent service - now.

Data Security gets physical

mister jones — Sun, 04 Nov 2007 00:09:21 +0000

Some poor guy happened to be the one in a Chicago-based co-location facility when at least two people sawed through a wall, came in and tazered and beat him, and proceeded to make off with several clients’ servers. The owners of the stolen servers would fall into two classes: those who encrypted important data on their disks, and those who didn’t. Those in the first category could go to sleep and call the insurance company in the morning, while those in the second category had the joy of staying up late to write the first draft of how they’re going to start encrypting in the future.

Sadly, this was the fourth time in 2 years that this particular co-lo had been broken into and equipment stolen!

Here’s a good open-source utility for encrypting data on disk: www.truecrypt.org.

Dear Mister Jones » Newsy Nellie

One example of how to give excellent customer service

Data Security gets physical